COE – Center of Excellence

Resources

Suggested Reading for Sales

Eat That Frog

Eat That Frog! shows you how to zero in on these critical tasks and organize your day. You'll not only get more done faster, but get the right things done. Bestselling author Brian Tracy cuts to the core of what is vital to effective time management: decision, discipline, and determination. He details twenty-one practical and doable steps that will help you stop procrastinating and get more of the important tasks done—today!

Jab, Jab, Jab, Right Hook

Gary Vaynerchuk shares hard-won advice on how to connect with customers and beat the competition. A mash-up of the best elements of Crush It! and The Thank You Economy with a fresh spin, Jab, Jab, Jab, Right Hook is a blueprint to social media marketing strategies that really works. When managers and marketers outline their social media strategies, they plan for the “right hook”—their next sale or campaign that’s going to knock out the competition.

212° Service

Someone once said, "Life is like a game of tennis. The player who serves well seldom loses." The same can be said for any business on the planet. There are many books written about service, however, our goals in this one is to keep it simple. 212º Service presents 10 simple, but engaging rules of service that can be read by every member of your team in less than 30 minutes.

Little Red Book of Selling

Salespeople hate to read. That's why Little Red Book of Selling is short, sweet, and to the point. It's packed with answers that people are searching for in order to help them make sales for the moment―and the rest of their lives.

Start With Why

START WITH WHY shows that the leaders who've had the greatest influence in the world all think, act, and communicate the same way -- and it's the opposite of what everyone else does. Sinek calls this powerful idea The Golden Circle, and it provides a framework upon which organizations can be built, movements can be led, and people can be inspired. And it all starts with WHY.

Brilliant Selling

Whether you are new to selling or want to take yourself to the next level, Brilliant Selling will give you a solid foundation of sales techniques to guarantee your success. Free from trademarked sales processes and models, you’ll read sound advice from sales professionals who know exactly what works and what doesn’t in the real world. As well as all the key selling skills, you’ll find out exactly what it takes to get the mindset and attitude of a brilliant sales person!

The Traveler’s Gift

“The Traveler’s Gift effectively combines self-help with fiction . . . sustaining momentum while simultaneously passing on instructions for positive thinking . . . an exemplary job at providing positive suggestions for overcoming life’s obstacles.” - Publishers Weekly Only a few months ago, he was a successful executive. Now he’s a desperate man. But a divine adventure is about to unfold. Join David Ponder on an incredible journey that will help you discover the Seven Decisions for Success.

Goals - The 10 Rules

Clearly defined goals allow you to travel toward another horizon that represents the end of one experience and the transition to a new and better existence. The objective is to choose the right goals, and then to create the necessary causes—the effects will follow! Goals: The 10 Rules for Achieving Success is an amazing book that presents you the numbers, and sequence, that open the locks of success in a simple way. This book only takes about thirty minutes to read…but has the potential to change your life!

The One Minute Manager

Ken Blanchard and Spencer Johnson have written The New One Minute Manager to introduce the book’s powerful, important lessons to a new generation. In their concise, easy-to-read story, they teach readers three very practical secrets about leading others—and explain why these techniques continue to work so well. As compelling today as the original was thirty years ago, this classic parable of a young man looking for an effective manager is more relevant and useful than ever.

Peaks and Valleys

A young man lives unhappily in a valley. One day he meets an old man who lives on a mountain peak. At first the young man doesn’t realize that he is talking to one of the most peaceful and successful people in the world. But in the course of further encounters and conversations, the young man comes to understand that he can apply the old man’s remarkable principles and practical tools to his own life to change it for the better. Spencer Johnson knows how to tell a deceptively simple story that teaches deep lessons.

Monday Morning Choices

Each of us has a different idea of success. Whether you strive for money, power, happiness, or love, your personal choices, the actions you take, and the relationships you choose to invest time and energy in, will determine whether you reach your goals. Internationally recognized leadership coach David Cottrell will show you how to make the right choices, even when they’re hard. Learn to make all these choices and many more in Monday Morning Choices, and find yourself on the fast track to success!

Referral Form

The Young Center of Excellence is now inviting outside organizations to join our innovative event-based workshops. Within the YAG Family we fully understand that referrals are crucial for our business, and we need your help! 

A referral could be anyone you know (non-YAG) that could benefit from workshops focusing on Sales, Customer Experience, Service, Conversion, Management & Leadership, and more!