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Receptionist Performance

Receptionist Basics

Introduction to Kellee Belanp
Lesson 1 of 9 within section Receptionist Basics.
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Gate Keeper
Lesson 2 of 9 within section Receptionist Basics.
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1st Impressions/Daily Tasks
Lesson 3 of 9 within section Receptionist Basics.
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Screening Calls
Lesson 4 of 9 within section Receptionist Basics.
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Kickback Calls
Lesson 5 of 9 within section Receptionist Basics.
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Warm Transfer Process
Lesson 6 of 9 within section Receptionist Basics.
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Heated Customer
Lesson 7 of 9 within section Receptionist Basics.
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Has Quiz
Asking for Manager/GM/Executive
Lesson 8 of 9 within section Receptionist Basics.
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Transferring Sales Calls
Lesson 9 of 9 within section Receptionist Basics. You must enroll in this course to access course content.
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