Workshops Available
Management Essentials
Dates April and September 2026
Elements of Leadership
Dates: February, May, July, and October 2026
Train the Trainer
Dates: May, and November 2026
You need better sales results and you need them now. Exceptional Sales Training 2-day overnight workshop will challenge, torment, and refine each participant into top-notch producers. This workshop enables sales professionals to focus on their #1 responsibility – to help the customer make the right buying decision.
Dates: June, and December 2026
Conversion is at the core of everything we do! Exceptional Phone Training is a 2-day overnight workshop focused on just that for Parts, Service, and Sales! This hands-on, all-things-conversion training is designed to fine tune our phone skills in order to effectively sell, set appointments, build business, and give an exceptional customer experience.
Dates: January, and August 2026
Exceptional Service Training is a 2-day overnight event is for the newest of the service team members. This is a challenging and interactive engagement on all essential service processes and best practices. Attendees will be hyper-focused to become exceptional service professionals.
Dates: March, and July 2026
Master the Fundamentals
- Know Your Product: Understand every aspect of what you’re selling—features, advantage, and benefits.
- Understand Your Prospect: Research your target market and ideal clients. Identify key decision-makers and their business needs.
- Handling Common Objections like a Pro
- Craft your Smile and Dial Pitch
Dates: August 2026
Sales Management is an intensive training designed to help your sales management team go above and beyond your current expectation. This course is an overview of management expectations from people and inventory to dollars and cents. By the end of this 2-day overnight training attendees will be able to pass off a skill check, earning them their Red Shoes.
Dates: February, and October 2026
Exceptional Service Management workshop is a challenging and engaging management training for service managers. This workshop is designed to enhance service processes, increase performance, and strengthen service teams. By the end of this 2-day overnight training attendees will be able to pass off a walk-around skill check, earning them their Blue Shoes.
Dates: June, and November 2026
Exceptional Parts Management 2-day overnight workshop is designed to provide calculated instruction for a select group of Parts Management professionals. In turn, they will take their department to the next level. This event will mold and refine participants to manage outbound prospecting and incremental parts productivity.
Dates: July 2026
Exceptional Finance Management is a thorough training designed to provide relevant Finance techniques to maximize revenue within every product deal. This event will refine attendees into next level F&I professionals who master advanced word tracks, flawlessly overcome objections, and execute top-notch team leadership. By the end of this 2-day overnight training attendees will be able to pass off a skill check, earning them their Orange Shoes.
Dates: January, and September 2026